Shipping

We will make every attempt to ship out your order as soon as possible.

Orders placed Monday through Friday by 2:00pm Eastern Time will generally leave our factory by the next business day. Orders placed after 2:00 p.m. EST or on Saturday, Sunday and holidays will generally leave our factory within 2 business days.

Once your product(s) has shipped, you will receive a shipping confirmation email as well as a shipment tracking number for your order. Please note: Saturday delivery is not available. We do not ship to P.O./A.P.O/F.P.O Box addresses

Returns

Please contact the factory via email at sales@broadwavetech.com or telephone at 317.888.8316 for a Return Material Authorization number.